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Shipping & Handling Information

 

Shipping&Handling Charges

Our shipping&handling charges are based on your merchandise total:

If your merchandise total is: Charge added to your order:
Up to $15.00 $5.99
$15.01 - $30.00 $7.99
$30.01 - $40.00 $9.99
$40.01 - $55.00 $11.99
$55.01 - $70.00 $13.99
$70.01 - $95.00 $15.99
$95.01 - $140.00 $19.99
$140.01 - $180.00 $24.99
$180.01 - $240.00 $26.99
$240.01 - $300.00 $29.99
$300.01 - $500.00 $34.99
Over $500.00 $39.99
EXPRESS (4 BUSINESS DAYS) $9.99, plus regular S&H
SUPERFAST (2 BUSINESS DAYS) $19.99, plus regular S&H

Add $10 for U.S possessions.

EXPRESS DELIVERY (4 BUSINESS DAYS):
$9.99, in addition to the regular Shipping&Handling charge.

SUPER-FAST DELIVERY (2 BUSINESS DAYS):
$19.99, in addition to the regular Shipping&Handling charge.

NOTE: Additional delivery charges for heavyweight and oversized items may be added to your Shipping&Handling charge. Items with additional delivery charges can't be shipped via Express or Super-Fast Delivery.

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Shipping & Handling Methods, plus Delivery Times


Pending credit card approval, we'll ship most in-stock items with-in 24 hours.

One reason FedEx is the preferred carrier of BrylaneHome is the unparalleled online delivery tracking provided to our customers. FedEx does partner with USPS through its SmartPost program, and your package may ship FedEx, but be delivered via USPS. For returns, your package will be picked up by USPS and delivered by FedEx back to our facility.

Standard Delivery: Will arrive within 5 - 8 business days, to the contiguous US. For deliveries to AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 20 business days for delivery.

Express Delivery: will arrive within 4 business days if ordered by 4:00 PM (Eastern). For deliveries to AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 10 business days for delivery.

Superfast Delivery: will arrive within 2 business days if ordered by 4:00 PM (Eastern). For deliveries to AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS Priority Mail. Please allow 7 business days for delivery.

In rare occasions, a shipment may experience a delay in delivery and not reach you in the time expected. If your expected delivery date has past, please check your order status on-line, contact us via email, or call (800) 528-5156.

If you have a question regarding an order you placed, you may check your order status online.

Once you click on “Order Status”, enter your order number and billing zip code. The order number can be found in order confirmation emails sent from us, and at the order confirmation page after you've submitted your order. If you shopped by phone, our customer service representatives provide that information to you after you've placed your order. We reserve the right to limit quantities.

We don't ship international orders, we only ship to US possessions APO and FPO's.

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Track Delivery

Where's My Package?

One reason FedEx is the preferred carrier of BrylaneHome is the unparalleled online delivery tracking provided to our customers. FedEx does partner with USPS through its SmartPost program, and your package may ship FedEx, but be delivered via USPS. For returns, your package will be picked up by USPS and delivered by FedEx back to our facility.

To check delivery status, first click here to view your order status.

Enter the tracking number then click "Go" to view up-to-the-minute delivery details. Your FedEx tracking number can be found in the order confirmation email we send you. We strongly encourage you to register. As a registered user you do not need to enter a tracking number, as this information can be found automatically in the "My Account" section. To register now, click here.

NOTE: if you don't see delivery information when you click on your order-tracking link, don't worry. We're in the process of carefully inspecting every item in your order for quality assurance, and packing it carefully. As soon as we release it to FedEx, you can track it from our distribution center to your door.

Why Don't All My Orders Have a Tracking Link?

NOTE: if you don't see delivery information when you click on your order-tracking link, don't worry. We're in the process of carefully inspecting every item in your order for quality, and packing it carefully. As soon as we release it to a shipper, a tracking link will be available to you. Occasionally, there may be a 24hr delay in viewing tracking progress from the point of our transmission to the shipper’s first scan at one of their destination points. We ask that you please allow sufficient time for the shipper to provide updates regarding the progress of your order prior to contacting us.

NOTE: Certain tracking links will expire after 90 days online.

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Using a P.O. Box as a Shipping Address

We encourage you to use a street address as your ship-to address. When you use a street address, it's much more likely that your order will be shipped by a carrier who provides timely and accurate online tracking information. We'd also be happy to send your order to a P.O. Box via USPS. But, if we do, tracking information may not be available. For Express shipments to a P.O. box, USPS Priority Mail will be used. To learn more about USPS Priority Mail, please visit USPS.com.

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Track Return

If you returned an item with our convenient Customer Return Label. Utilizing the tracking number associated with your label, please login to fedex.com to see if the package has been received by us. After we receive your package, check your order status to see if we have processed your return. Once we have, the status of your item will change to Returned. Return processing typically takes up to two weeks from the time you mail the return. Please allow sufficient time for returned item(s) to be received and processed.

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