Shipping & Handling Information
Our shipping & handling charges are based on your merchandise total:
|
If your merchandise total is: |
Charge added to your order: |
|
Up to $15.00 |
$4.99 |
|
$15.01 - $30.00 |
$7.99 |
|
$30.01 - $40.00 |
$8.99 |
|
$40.01 - $55.00 |
$10.99 |
|
$55.01 - $70.00 |
$12.99 |
|
$70.01 - $95.00 |
$14.99 |
|
$95.01 - $120.00 |
$17.99 |
|
$120.01 - $140.00 |
$18.99 |
|
$140.01 - $180.00 |
$22.99 |
|
$180.01 - $300.00 |
$24.99 |
|
$300.01 - $500.00 |
$29.99 |
|
Over $500.00 |
$39.99 |
Add $10 for U.S possessions.
EXPRESS DELIVERY (3-4 BUSINESS DAYS)
$7.99, in addition to the regular Shipping & Handling charge.
SUPER-FAST DELIVERY (2 BUSINESS DAYS - UPS)
$19.99, in addition to the regular Shipping & Handling charge.
NOTE: additional delivery charges for heavyweight and oversized items may be added
to your Shipping & Handling charge. Items with additional delivery charges can’t
be shipped via Express or Super-Fast Delivery.
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Pending credit card approval, we’ll ship most in-stock items with-in 24 hours.
Standard Delivery: will arrive within 4-7 business days, to the contiguous US. In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 20 business days for delivery.
Express Delivery: will arrive within 3 to 4 business days if ordered by 3:00 PM (EST). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 10 business days for delivery.
Superfast Delivery: will arrive within 2 business days if ordered by 3:00 PM (EST). In remote areas of AK, HI, APO, FPO and US Territories, your available items will be delivered via USPS. Please allow 7 business days for delivery.
In rare occasions, a shipment may experience a delay in delivery and not reach you in the time expected. If your expected delivery date has past, please check your order status on-line, contact us via email, or call (800) 781-9170.
If you have a question regarding an order you placed, you may
check your order status online.
Once you click on “Order Status”, enter your order number and billing zip code.
The order number can be found in order confirmation emails sent from us, and at
the order confirmation page after you’ve submitted your order. If you shopped by
phone, our customer service representatives provide that information to you after
you’ve placed your order. We reserve the right to limit quantities.
We don’t ship international orders, we only ship to US possessions APO and FPO’s.
Sales Tax:
Please add applicable Sales Tax to orders shipped to Massachusetts, Indiana, New
York and Texas only.
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Where’s My Package?
To check the status of your delivery, click
here to view your order status.
Enter the tracking number then click “Go” to view up-to-the-minute delivery details.
Your UPS® tracking number can be found in the order confirmation email we send you.
We strongly encourage you to register. As a registered user you do not need to enter
a tracking number, as this information can be found automatically in the “My Account”
section. To register now, click here.
NOTE: if you don’t see delivery information when you click on your order-tracking
link, don’t worry. We’re in the process of carefully inspecting every item in your
order for quality assurance, and packing it carefully. As soon as we release it
to UPS®, you can track it from our distribution center to your door.
Why Don’t All My Orders Have A Tracking Link?
One reason UPS® is the preferred carrier of BrylaneHome® is the convenient online
delivery tracking we can provide to our customers. Whenever it’s not possible to
ship your order via UPS®, it will be handled by USPS and may not be tracked online.
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We encourage you to use a street address as your ship-to address. When you use a
street address, it’s much more likely that your order will be shipped by a carrier
who provides online tracking information. We’d also be happy to send your order
to a P.O. Box via USPS. But if we do, tracking information may not be available.
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You can purchase gifts for 2 or more people at one time and have each gift sent
to a different address - as well as gift messaging for each of your recipients.
If you check “Is this a gift?”, each gift recipient will receive a gift invoice
(without purchase prices.) Please note that a Shipping and Handling charge is added
to each additional address you ship to.
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If you returned your item via UPS® with our UPS® CUSTOMER RETURN LABEL, you can
check arrival status online. First, click here.
Enter the tracking number, and then click “Go” to view up-to-the-minute delivery
details. Your UPS® tracking number can be found in the order confirmation email
we send you. We strongly encourage you to register. As a registered user you do
not need to enter a tracking number, as this information can be found automatically
in the “My Account” section. To register now, click here.
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